Client Ticket Form – Website & CRM Support
📌 Notes on Response Time Ranges
• Low (24–48 hrs) is standard for non-urgent, nice-to-have updates.
• Medium (4 - 8 hrs) = same business day or by the next morning, which feels fair for “affecting workflow but not a total blocker.”
• High (1 hr) = immediate/urgent response window.
Notice: These turnaround times are subject to change with notice.